1. Introduction

ReliefLink ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our disaster relief coordination platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

Name, email address, and contact information
Location data for emergency response coordination
Skills, qualifications, and volunteer preferences
Emergency reports and incident information
Donation and payment information (processed securely through third-party providers)

2.2 Automatically Collected Information

We automatically collect certain information when you use our platform:

Device information and IP address
Usage data and interaction patterns
Location data (with your consent)

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our disaster relief coordination services
Match volunteers with appropriate tasks and emergencies
Coordinate emergency response efforts
Process donations and maintain transparency
Send important updates and notifications
Ensure platform security and prevent fraud
Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

With Coordinators: To facilitate emergency response coordination
With Volunteers: Limited information necessary for task assignment
Service Providers: Trusted third parties who assist in platform operations
Legal Requirements: When required by law or to protect rights and safety
Emergency Situations: To coordinate life-saving emergency responses

5. Data Security

We implement industry-standard security measures to protect your information, including:

Encryption of data in transit and at rest
Regular security audits and assessments
Access controls and authentication
Secure payment processing

6. Your Rights

You have the right to:

Access and review your personal information
Request correction of inaccurate data
Request deletion of your account and data
Opt-out of non-essential communications
Withdraw consent for location tracking

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our services. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our platform is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@relieflink.org

Address: 123 Relief Street, San Francisco, CA 94102, United States